Description
SimplyInsured is seeking a Customer Support Representative to join their team. This role involves guiding customers through the complexities of health insurance, resolving administrative and billing issues, utilizing CRM tools, advocating for product improvements, and delivering exceptional customer service in a fast-paced environment. The ideal candidate will have 1-2 years of customer-facing experience in a remote, startup setting, possess strong communication and tech-savviness, demonstrate empathy, and maintain reliability.
