Description
NTT DATA is seeking a Cloud Managed Services Engineer (L1) to join their team. This role focuses on maintaining and optimizing clients' cloud environments, monitoring infrastructure, resolving incidents, and ensuring SLA compliance. The engineer will handle first-line support, perform maintenance tasks, contribute to project work, implement disaster recovery, and create knowledge articles. The ideal candidate will have entry-level experience in platform management, basic knowledge of various IT systems, strong planning and communication skills, and a commitment to client satisfaction.
